{"id":31627,"date":"2023-12-22T10:23:09","date_gmt":"2023-12-22T10:23:09","guid":{"rendered":"http:\/\/54.247.233.135\/?p=31627"},"modified":"2026-07-20T08:07:28","modified_gmt":"2026-07-20T08:07:28","slug":"the-year-in-review-rentals-uniteds-roundup-of-2023","status":"publish","type":"post","link":"https:\/\/www.rentalsunited.com\/fr\/blog\/the-year-in-review-rentals-uniteds-roundup-of-2023\/","title":{"rendered":"The year in review &#8211; Rentals United\u2019s roundup of 2023"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">It\u2019s the end of another successful year at Rentals United.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">We\u2019re proud of everything we\u2019ve done over the past 12 months to help our property managers and hosts grow their vacation rental businesses and earn more money from their vacation rental properties.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Throughout the course of 2023, we\u2019ve:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Released a range of new features to help you boost income, improve guest satisfaction, and reduce your workload.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Added a diverse range of channels to our long list of OTA partners.\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Teamed up with service providers and tools to help you work efficiently.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Welcomed new members in different locations to the Rentals United team.<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Now, here\u2019s a full breakdown of all the major developments from this year, plus a glance ahead at what you can expect from us in 2024.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"features\">Features<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">We\u2019ve released several new features this year to streamline different aspects of your business, as well as upgrading our existing features.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"elevate\"><span style=\"font-weight: 400;\">Elevate<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Launched in July 2023, Elevate is an advanced data tool providing a wealth of property performance metrics and market data. By distilling complex data into easily digestible reports, the tool makes it easy to take data-driven action to boost your earnings.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">AI-powered insights make it easy to take impactful action. Using machine learning, Elevate gives you personalised recommendations for proven ways to improve your listing performance and boost your review scores. Recommendations are ranked by priority to help you get results fast.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"my-website\"><span style=\"font-weight: 400;\">My Website<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Direct bookings are a great way to get more commission-free income.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">&nbsp;In June 2023, we launched My Website to help you create a professional website for your vacation rental business without the hassle of hiring developers.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Using the tool, you can publish your website in just a few clicks using all your listing information, customise it with your branding, and start attracting lucrative direct bookings.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"smart-guest-communication\"><span style=\"font-weight: 400;\">Smart Guest Communication<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Guest communication is one of the most time-consuming and demanding tasks for property managers, but also crucial for getting bookings and great reviews.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Smart Guest Communication is our built-in, all-in-one messaging tool that helps you manage all guest messages to maximise conversions and get more 5-star reviews. The tool gives you a unified inbox where you can read and respond to messages across all your channels, plus email and WhatsApp.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"automated-messaging\"><span style=\"font-weight: 400;\">Automated Messaging<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">In December, we added the Automated Messaging feature to our Smart Guest Communication tool. This allows you to create personalised message templates which will automatically be sent out at specific intervals.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Send welcome messages, check-in information, or post-stay thank you messages automatically at set times. The tool saves you time and helps you maintain regular communication with guests before, during, and after their stay, which is vital for guest satisfaction.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ai-chatbot\"><span style=\"font-weight: 400;\">AI Chatbot<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Our new AI Chatbot can assist you with all kinds of technical problems and answer support queries efficiently.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The chatbot can help you solve problems fast, and you\u2019ll still have access to our attentive customer support team when you need it.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"partners\">Partners<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">We strive to offer as much choice as possible when it comes to listing your properties, so in 2023, we partnered with several new booking channels to give you more opportunities to get bookings.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">We also announced integrations with service providers and tools that make running your business easier.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"new-channels\">New channels:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zumper\"><span style=\"font-weight: 400;\">Zumper<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Zumper is a leader in the long-term rental market and have recently introduced Vacations by Zumper, a separate platform for vacation rentals.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The channel has established an audience of 178 million annual visitors in the US and Canada, so listing on the vacation rental site will bring plenty of exposure to your properties.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"stayone\"><span style=\"font-weight: 400;\">StayOne<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Luxury platform StayOne connects high-end travellers with \u201cthe finest one percent\u201d of holiday homes in the world.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Listing on the site allows you to market your properties to an exclusive network of 100,000 discerning luxury travellers.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"makemytrip\"><span style=\"font-weight: 400;\">MakeMyTrip<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">MakeMyTrip is India\u2019s biggest travel site, catering to the unique needs of Indian travellers.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The site provides everything from transport to hotels, holiday homes, packages, and more.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"oliver-s-travels\"><span style=\"font-weight: 400;\">Oliver\u2019s Travels<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Quirky, characterful homes with a twist can list on Oliver\u2019s Travels, a luxury travel site specialising in unique properties.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The site offers a selection of extraordinary homes handpicked by destination experts.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"villaway\"><span style=\"font-weight: 400;\">Villaway<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Villaway offers a selection of luxury villas and vacation homes around the world chosen by property management experts.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"housinganywhere\"><span style=\"font-weight: 400;\">HousingAnywhere<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">HousingAnywhere is a technologically advanced platform helping students, expats and young professionals to securely rent rooms or apartments across Europe.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">This channel is ideal for property managers offering mid-term rentals.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"stayhvn\"><span style=\"font-weight: 400;\">StayHVN<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">StayHVN is the leading B2B marketplace for premium home and villa rentals. Partnering with professional trip planners and corporate travel managers, they help travellers experience the joy of living anywhere in the world.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"vacation-rental-service-partners\">Vacation rental service partners:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"boostly\"><span style=\"font-weight: 400;\">Boostly<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Launch your website with Boostly, the leading expert in WordPress websites for the short-term rental industry.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Boostly has the tools and expertise to help you increase direct bookings with a professionally-designed website.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"icare\"><span style=\"font-weight: 400;\">ICare<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Orion is an AI-driven software designed by ICare as a housekeeping tool for short-term rentals<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The app can automate everything from organising the preparation of your accommodation to scheduling cleaning, maintenance, and more.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"lula-cleaning\"><span style=\"font-weight: 400;\">Lula Cleaning<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Lula Cleaning app simplifies communication between property managers and cleaning teams, allowing for smoother coordination and more accountability.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Monitor your cleaning schedule, keep track of settlements, and receive real-time status updates.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"property-management-system-partners\">Property management system partners:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"rentalwise\"><span style=\"font-weight: 400;\">RentalWise<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">RentalWise assists hosts and property managers with a multi-calendar PMS, channel management, payment processing, CRM, email templates, and more.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"urbooked\"><span style=\"font-weight: 400;\">URBooked<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">URBooked helps streamline your operations and boost your bookings, making it easier and more profitable to manage your properties.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The PMS tool\u2019s standout feature is a cutting-edge accounting system that makes handling your finances a breeze.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"easyrentals\"><span style=\"font-weight: 400;\">EasyRentals<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">An all-in-one solution for short-term rentals, EasyRentals is an intuitive and customisable PMS system with an AI-powered virtual assistant to provide support to your guests.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"partner-updates\">Partner updates:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"request-to-book-with-booking-com\"><span style=\"font-weight: 400;\">Request to Book with Booking.com<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Our customers can now list on Booking.com on a request-to-book basis, rather than offering instant bookings, as part of a pilot scheme.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">This option is ideal for luxury property managers to benefit from the high exposure of Booking.com without giving up control.<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"additional-updates\"><b>Additional updates<\/b><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">As well as new features and partners, there are several other accomplishments we\u2019re proud to have achieved this year:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Once again, Rentals United has been named a preferred partner for three major booking sites: Booking.com, Airbnb, and Vrbo. This is a testament to the quality of our connections, and means our customers get exclusive access to new features and priority support.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">We improved platform navigation and updated the platform dashboard to create a smoother, more efficient experience for customers.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">We opened a brand new office in the beautiful city of Bangalore, India, and also welcomed 27 new employees into the Rentals United fold!<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Over the course of the year, we attended 15 fantastic vacation rental events. Also, we hosted 5 webinars to help property managers keep up to date with the latest trends and developments in the industry.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"what-s-next-in-2024\"><b>What\u2019s next in 2024?<\/b><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Watch this space &#8211; in 2024 we\u2019re looking forward to launching our brand new mobile app.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Powerhost app, by Rentals United, will enable you to seamlessly manage your business on the go, wherever you are.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">As 2023 comes to a close, we want to take this opportunity to wish you a merry Christmas and a happy and prosperous New Year.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">See you in 2024!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s the end of another successful year at Rentals United.&nbsp; We\u2019re proud of everything we\u2019ve done over the past 12 months to help our property managers and hosts grow their vacation rental businesses and earn more money from their vacation rental properties. Throughout the course of 2023, we\u2019ve: Now, here\u2019s a full breakdown of all [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":31650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[37,69],"tags":[],"blog-tag":[],"class_list":["post-31627","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-our-features"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/31627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/comments?post=31627"}],"version-history":[{"count":1,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/31627\/revisions"}],"predecessor-version":[{"id":45286,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/31627\/revisions\/45286"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/media\/31650"}],"wp:attachment":[{"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/media?parent=31627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/categories?post=31627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/tags?post=31627"},{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/www.rentalsunited.com\/fr\/wp-json\/wp\/v2\/blog-tag?post=31627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}