Cosa dicono i nostri clienti
I professionisti delle case vacanza di tutto il mondo si affidano alle nostre soluzioni per semplificare le operazioni e costruire un'attività sostenibile. Non credeteci sulla parola, leggete le loro esperienze qui sotto:
"Potete creare un account e caricare le vostre proprietà in una sola volta".
Jaume Barberena i Francesca
BizFlats Rentals
Leggi tutte le recensioni qui sotto
Rentals United mi ha aiutato ad intraprendere una nuova carriera nel settore dell'ospitalità del benessere. Mi ha permesso di espandere la mia attività su più canali e il supporto è stato assolutamente eccezionale. Sicuramente è stata la mia arma segreta!
Siamo felici nella nostra agenzia immobiliare con il processo di onboarding di Rentals United. Grazie a Bruno Mauro per la sua sempre gentile attenzione.
Grande sistema, se sei nel settore di case vacanza hai bisogno di avere Rentals United!
Great platform, stable, and great team to work with. A+ for API's.
There are so many things that we appreciate about this software - first and probably most importantly, we appreciate it's stability. In the (nearly) 2 years that we have been using RU, I cannot remember a single time that it crashed or bugged on us (not true for some of the other programs we use). Their development team is always on-top of everything! Another huge advantage is the sheer number of platforms that are available for integration through RU. While of course all the big ones are there, we really love that we have access niche platforms which give us so much more exposure on the market. The most crucial thing that RU has provided us with is our Key Account Manager. She is always willing to take the extra time we might need to explain things to us, to offer tips and suggestions. She really is our guiding force in this business. Despite the many clients she has, she has the unique ability to always make us feel as though we are number 1. We really feel as though she is a part of the team. We couldn't do it without her :]
Finora siamo soddisfatti con i loro servizi, Louis, Matthew e il suo team è molto d'aiuto per darmi comprensione riguardo al loro prodotto. Questo ci aiuta a creare connessioni con molti canali diversi in una volta, perciò davvero risparmio di tempo e meno lavoro. Con buona speranza che varrà la pena e funzionerà meglio in futuro.
I started using Rentals United which saves me a lot of time. My trainer (Damaris Chalmers) was adorable and very patient, and the support team very impressive, very fast but also very precise about the issues, with screenshots very intuitive for the new user. It is still too early to judge the increase in revenue generated but I have already made reservations on sites that I had never used before.
Very helpful and kind staff/help desk. It's a very organised channel manager, especially if you have many rentals to manage.
Grande esperienza finora. Il supporto è reattivo e collegarsi a tantissimi nuovi canali è semplice e chiaro. Molto soddisfatto. Grazie a Bruno Mauro per la rapida assistenza e supporto.
I like the ease of using the software and the avoidance of double bookings. As a new user just transitioning into using Rentals United over the last few months, the customer service was excellent.
There is a life before and after the Rentals United! Before working with Rentals United I spent hours updating calendars and working with few platforms. Now this work is done automatically and I can do other things to improve the service. The credibility of the service, the guarantee that calendars are up to date instantly. The variety of connections to the various platforms is undoubtedly an asset in UK services. Strongly recommend them!
Per molti mesi il nostro Account Manager ci ha aiutato pazientemente a capire e risolvere tanti problemi, a volte giorno per giorno. Servizio VIP dappertutto. Questo fa parte del perchè i clienti amano e restano con le aziende. Come ogni cosa utile nella vita richiede tempo e pazienza per capire come funziona il sistema.
Great channel management software: Rentals United was already integrated with our PMS from Res Harmonics. It is very easy to connect new properties and units to Rentals United and their customer support is very good.
Rentals United ti offre istruzioni precise su come effettuare i collegamenti. Alcuni dei canali dai quali non mi sarei mai aspettato di ricevere prenotazioni mi stanno dando moltissimo lavoro.
It is very easy to use and understand and our rep is very responsive and helpful.
We LOVE rentals united. This is hands down the best channel manager on the market. Not only are they always ahead of their game, their system never lags or glitches and they have AMAZING customer service. Our account manager Diana Ehlers has gone above and beyond what we could have ever expected to make sure that our company is successful. Hats off to this amazing team & product.
Rentals United ha fatto molta strada in poco tempo. Vi auguriamo il meglio, con tutte le vostre funzioni in continuo aumento e la vostra crescita :). Lavorare con il vostro team è davvero molto semplice, e non vediamo l’ora di continuare la nostra relazione professionale con voi.
We have been working with RU for over a year and I have to say that the operation of the connections has always been magnificent. We are very happy with the work of the Support team.
Both CSRs have been extremely helpful & responsive during our onboarding process. This is actually the second time we have on-boarded a company with RU and this time has been very seamless with CSR so thank you both for your help!
Lavoro con Rentals United da più di 6 mesi e sono realmente colpito dal loro aiuto e servizio. Collaborare con loro ha fatto realmente la differenza per la mia attività, poiché mi ha permesso di lavorare con più canali pubblicitari riducendo la mole di lavoro.
We have had a wonderful experience with Rentals United after 3 years of being with them. The software itself is user friendly, and more importantly if any issues do come up, our market manager is always available and able to assist very quickly.
Does everything you need it to do! It just works, makes very complicated connections fairly straight forward, with very little training my team learned how to use the software quickly. The most important element is 'trust' and we trust Rentals United with our properties’ connections. We were a very early adopter of the RU platform, some 4 years ago now, and have seen huge improvements in speed of the site, response time to issues and the general professionalism of the business. RU is at the forefront of channel connections and simply does what they say they can do. Our key account Manager has been excellent over the last year or so and has added a human touch to some complicated tech issues.
È molto semplice da usare e soddisfa totalmente le nostre aspettative. Anche se collegarsi ai canali è molto semplice, hai sempre tutto il supporto necessario se ne hai bisogno.
Having such an amazing tool that links our calendars together - our business would never be the same without Rentals United + Our amazing account manager.
Ease of use, straightforward interface, integration with all largest platforms and service providers in the hospitality sector.
Easy to use, friendly helpful and knowledgeable staff and account manager. Communication is excellent and people are on hand to guide through setting up.
La connettività, la semplicità, la disponibilità in tempo reale e l’aggiornamento delle tariffe per ogni agenzia di viaggio online nostra partner. Prima di Rentals United dovevamo aggiornare manualmente oltre 10 agenzie di viaggio online. Adesso il collegamento in tempo reale semplifica e ottimizza il nostro processo di vendita.
I really recommend RU and my manager Diana Ehlers. Really good, reliable service!
It has been great working with Rentals United and our onboard. It is very intuitive, and easy to use, and works very seamless.
È il terzo anno che utilizzo Rentals United. Sono totalmente soddisfatto della piattaforma e del supporto che ho ricevuto ultimamente. Mi hanno sempre risolto ogni problema in poche ore. Grazie MILLE ai miei due Account Manager Andreas e Linda, e al mio attuale Account Manager Bruno Mauro!
Diana Ehlers is awesome! She is excited about her job and eager to tell all about Rentals United and it's great features. I look forward to my next call with them as I am a short term rental property manager/owner with 31 listings. Thanks again Diana!
Great improvement in customer service since commencement almost 2 years ago.
Lavoriamo con Rentals United da marzo 2017, e hanno sempre capito la natura e le continue difficoltà presenti nelle attività del settore delle case vacanze e negli affitti delle agenzie. Dispongono di un team competente, giovane, dinamico e internazionale, in grado di lavorare con te e per te per raggiungere i migliori risultati.
Our account manager Ana was excellent during the whole on boarding process and I couldn't recommend their customer support more highly as it helps when you are a newbie using a channel manager for the first time.
I love that the software is user-friendly and that they offer manuals specific for every channel connection. That guide helps immensely. Photo upload is simple, and updates are easy to make when needed. I also like that they personally email me to notify me of additional channels that may be beneficial to my business or other updates. The help desk is also quick to respond.
Il servizio clienti è davvero eccezionale. È molto competente e ultimamente Rentals United ha superato le nostre aspettative. La nostra Account Manager Vivian è estremamente efficiente e sa il fatto suo!
Very helpful with reaching customers and keeping an organized schedule as renting can become very hectic and overwhelming if you have too many channels and aren't organized at all times.
The Representative in support is available for conference with just a few days notice. She is thorough and very helpful, offering up suggestions to improve my channels and get more rentals.
Uso Rentals United come channel manager da quasi un anno, e sono contento di vedere come abbiano aumentato e migliorato il loro servizio clienti. L’Account Manager Bruno e Vanesa del reparto marketing mi hanno sempre dato i migliori consigli per aumentare il mio numero di prenotazioni riducendo la mole di lavoro. Consiglio vivamente questo channel manager
Rentals United has enabled our company to push our holiday rental homes to more websites whilst integrating with our booking management software.
Il nostro rappresentante è stato molto disponibile e si è interessato molto alle nostre preoccupazioni. Sto iniziando a conoscere il sistema, e posso già affermare che lo staff è incredibilmente disponibile. Sto ancora imparando.
When I started working as an Online Operation Manager for Breakfast LLC 3 years ago. I have lesser knowledge about Channel Manager. I was introduce to our Rentals United Key Account Manager, Ms. Ana Matos. Ana was very patient, teaching me the step by step process with connectivity to different OTA's. From lesser knowledge now to fully skilled and my foundation with the business industry i am working became strong. And i can proudly say i improve a lot with Ms Matos Guidance. Using Rentals United as our Channel Manager is a great experience that i can highly recommend to all Property Management company. Their service is exemplary and the assistance was superb. Rentals United will make sure to connect you smoothly with all integration between PMS and OTA's. Ms Ana Matos will go the extra mile to fully support their client. All request, concerns and queries i have are always address in accordance to what i need. I can say Rentals United service is incomparable and it is a guarantee as long as our company is in the hospitality business we will remain using Rentals United as our Channel Manager.
I have used software and cloud-based services from a variety of sources and Rentals United has been the best onboarding experience for any service of that type, with excellent account management and determined technical support.
Con Rentals United è facile integrare i tuoi annunci su svariate piattaforme con un semplice clic. Fornisce una grande quantità di canali a cui collegarsi. Il nostro Account Manager è Vivian, ed è MERAVIGLIOSA. Ci ha aiutato a espandere i nostri immobili su vari canali, ed è sempre molto reattiva alle nostre richieste. Ci incontriamo su chat ogni settimana e ci inviamo mail costantemente. È un sogno lavorare con lei.
Excellent setup and response helped me grow my business and many others. Very easy to set up, customer support team was there every step of the way to encourage the right moves. Speedy support team and familiarization with our product and many others. It was a wonderful help and resource for all things OTA and we're really glad to have found them. Thanks to this team, we were able to launch all 400+ of our homes online with ease.
My experience with Rentals United has been excellent. Their response and follow up time is very good. My account manager Ana Matos has always been incredibly professional and is very knowledgeable on all the channel management systems. I would highly recommend them and in particular Ana as an account manager.
Vivian è il miglior account manager che abbiamo mai avuto in Rentals United. Comprende le nostre domande e richieste ed è veloce con le risposte. Un aggiornamento mensile sulla riunione di Zoom e fornisce un'e-mail di riepilogo per confermare le discussioni. Non potrei essere più felice con il servizio che stiamo ricevendo da Vivian. Grazie!
Great Customer Support: Rentals United helps us distribute our properties through different channels through our short term rental PMS. It really understands our needs and we have always felt valued as a client. I believe Rentals United is a great tool to broaden your property distribution channels. They have helped promote our listings effectively in new channels.
We had a good time with Rentals United and never had particular issues with them. Of course, sometimes little technical issues may come up, but Rentals United staff has always been available and able to solve the problem as soon as possible. Additionally, our Account Manager Mariagrazia has always been available and helpful.
Utilizziamo RU per gestire il nostro portafoglio di proprietà. Devo dire che finora siamo molto soddisfatti soprattutto della nostra account manager Diana, che è sempre molto disponibile per qualsiasi richiesta.
Ottima esperienza con questi ragazzi, finora. Il personale è molto disponibile e il sistema è buono e facile da usare.
Great Software! Rentals United is easy to use, and its a perfect option to easily connect to big listing sites and niche ones. I use for more than 2 years and i never had an overbooking problem! Thank you. With Rentals United i can have availability and prices connected on different platforms.
Rentals United offers you the ability to connect your properties with multiple channels. The quality of these connections has always been very good, and the advices provided on which channels might interest you is ongoing as well as helpful. Although we believe that, when we started with them, the customer service and especially the response capacity to technical problems was poor, the channel manager has evolved and our Account Manager has greatly improved our experience as users.
Great experience with Rentals United - good communication and I find them particularly open to suggestions. Vivian is a great account Manager and genuinely looks at Rental United and the Property Manager's best interests.
Veniamo da un PMS e siamo stati al settimo cielo con ogni aspetto di Rentals United. Il processo di on-boarding è stato facile e veloce. Ci è stata subito assegnata la più intelligente e meravigliosa account manager, Carolina, lei è LA MIGLIORE! Lei cerca sempre il nostro migliore interesse e ad ogni chiamata e follow-up ha suggerimenti su come possiamo migliorare i nostri numeri di prenotazione. Non potremmo essere più grati alla sua esperienza. Davvero un sogno che diventa realtà rispetto ai gestori di canale che abbiamo usato in passato - giorno e notte! Grazie per la vostra collaborazione continua con noi e guardiamo avanti al futuro insieme!
I have worked with Rentals United since establishing the business 18 months ago and could not be happier with the service provided by my account manager Vivian and the rest of the team.
In my opinion Rentals United lead the way in channel management. You can connect to so many channels at a very reasonable price. Importantly their customer service is absolutely superb. I was given an account manager (Alessandro) who keeps in regular contact with me and is only ever an email/phone call away. First class company, with first class customer service. Highly recommend.
Ho scelto di collaborare con Rentals United perché credo che sia una delle migliori aziende del settore. Finora, tutto il servizio che ho ricevuto è stato perfetto e sono stati in grado di aiutarmi in questa transizione per la mia attività. Tutte le persone con cui ho comunicato finora sono state estremamente utili, pazienti e sempre disponibili a rispondere a tutte le mie domande. Notis, Maikel e soprattutto Bruno, grazie mille per tutto.
Very good channel manager. Intuitive use, and quick handling. A special mention for Damaris, from the connectivity department for her high availability and her monitoring of files. We have connected almost 100 apartments together and it's always a pleasure!
Ibiza Villas 2000 have been working with Rentals United for 3 years. We really enjoy working with the Rentals United team, they are friendly, efficient and reliable. Throughout the pandemic we have been in contact and supported each other so we make it through this very difficult period. Our sales have also increased via online portals during this period. We are very happy and we plan on working with Rentals United for years to come.
L'esperienza che ho avuto e che ho con Rentals United è molto buona! Oltre ad un supporto rapido e molto buono, le prenotazioni aumentano significativamente. Ho avuto il piacere di essere aiutato da Mariagrazie che ha sempre fatto un ottimo lavoro! Lo consiglio!
Rentals United was our first foray into the world of Channel Managers after what was a painfully thorough research process in 2017. Their task was to facilitate our growth and exposure to the wider booking platform market and quite simply they exceeded every expectation and goal we had set. We found ourselves struggling to manage the admin side from the speed at which we started receiving reservations!
We have used Rentals United for the past 4 years and have found it extremely helpful connecting our calendars to many booking platforms. The support I have received has been wonderful. I have no hesitation in recommending Rentals United.